ABOUT US

SHIPPING: Please allow 2-3 business days for all orders to be processed and an additional 5-7 business days for hair extension orders to be shipped. 

All wig orders will take 7-10 business days to be shipped after processing. Construction of wig will begin when we receive your head measurements via email.

RETURNS: Due to the nature of these custom orders, all sales are final. We do not accept returns or exchanges. There are no exceptions to this rule. 

PAYMENTS: We accept all major credit and debit cards. Cash and checks are not accepted for online payments. 

FREQUENTLY ASKED QUESTIONS

1. What color is the hair? All hair extensions are a natural brown or natural black color. 

2. Can the hair be dyed? The hair can be dyed. Just remember any  color can alter the texture and health of the hair. This hair is 100% human hair. 

3. How many bundles do I need for an install? The number of bundles depends on the desired style. For a natural install, bundles less than 18 inches we recommend 2 bundles and bundles 18 inch and longer we recommend 3 bundles.

4. Where does the hair come from? Our hair extensions are imported directly from the Philippines. 

5. How many ounces does each bundle weigh? Each bundle weighs 3.5 ounces. 

6. What products should I use in the hair? Tresemme luxurious moisture shampoo an conditioner combo work well in the hair. Both products will leave the hair soft and luxurious. 

7. Do the custom units include the hair in the price? Yes, our units are made with the hair extensions we carry.

8. How long will the hair last? With proper care, hair will last at least 1-2 years.